Privacy Policy Overview
Learn how we handle and protect your data in Malaysia
Introduction to Personal Data Care
We prioritize your privacy and are committed to safeguarding your personal data in accordance with Malaysia’s regulations. This policy explains how information is collected, used, and protected on prazonique.sbs.
By using our services, you agree to our practices regarding collection and handling of your personal information. Your trust is important, and data protection is central to our site’s operation.
Personal Data Collection Methods
We collect information directly from you when you interact with our guides, submit forms, or communicate with our team, as well as automatically via cookies and analytics tools.
Direct Information Provided by You
- • Submitting route access requests or feedback forms online
- • Registering an account or updating your profile details
- • Participating in surveys or giving testimonials
- • Requesting partnership or collaboration with us
- • Communicating directly for support or information
Automatically Collected Data
- • Browsing activity such as location and device type
- • Visit dates, session duration, and page interactions
- • Referring website, links, or sources
- • Cookie, analytics, and web log data
- • Device identifiers and IP address usage
Personal Data Use and Protection
Personal information is used to operate, secure, and improve our services, personalize your experience, and communicate relevant updates or support.
- • Guide personalisation and route suggestion
- • User account maintenance and notifications
- • Travel safety tips and service updates
- • Troubleshooting and addressing user requests
- • Community feature moderation
- • Site analytics and usage reporting
- • Legal or compliance requirements
Our Commitment: We strive for transparency in data practices and use all reasonable safeguards to keep your information secure across our services and communities.
Data Sharing and Disclosure
We do not sell your data. Information may be shared with trusted service partners for site operations, safety, or as required by law, always protecting your privacy.
Approved Service Providers
Service partners process limited data strictly for functions like hosting, analytics, and support, under binding agreements to keep it secure.
Legal Obligations
Your data may be disclosed if required by Malaysian law, court order, or to investigate fraud or technical issues.
Anonymous Site Statistics
Aggregated or non-personal statistics are shared for insights without identifying users.
Your Privacy Rights in Malaysia
Depending on local law, you have rights to access, correct, limit, or delete your personal information, or to object to certain uses. Contact us to enact these rights.
- • Request details of personal information held
- • Ask to update or correct your data
- • Request removal of your personal data
- • Ask to transfer your information elsewhere
- • Object to specific forms of data use
- • Request to limit personal data use
To exercise your rights or raise a concern, please contact us using the details provided in this policy.
How We Protect Your Data
All reasonable technical and organizational measures are used to guard your data. Access is restricted to authorised personnel only.
Technical Safeguards
- • Encryption of transmitted and stored data
- • Continuous monitoring for security vulnerabilities
- • Regularly updated firewall protection
- • Secure data backup and recovery procedures
Organizational Reliability Steps
- • Staff training on privacy protocols
- • Regular audits of data handling practices
- • Access controls and authentication standards
- • Prompt incident response planning
How Long We Store Data
Personal data is retained as needed for service delivery, legal, or security purposes, then securely deleted or anonymised as appropriate.
- • Kept while your account is active
- • Maintained for feature updates
- • Stored for support history needs
- • Held for statutory compliance
- • Retained for communication preferences
Data is deleted or anonymized after use, unless required longer by law.
International Transfers and Safeguards
If data moves outside Malaysia, we implement extra safeguards to maintain its security as required by law.
- • Only to jurisdictions with similar protections
- • Standard contractual clauses in contracts
- • Regular vendor security assessments
- • Minimized data in international transfers
Cookies and Tracking Tools
Cookies collect visitor usage information, remember preferences or login, and improve site services. See our full cookie policy for options.
Types of Cookies We Use
- • Operate the site’s core features securely
- • Track usage anonymized for performance
- • Remember your content and preferences
- • Enable enhanced features for travel use
Adjust browser settings to control or decline some cookies and review our cookie policy for full information.
Policy Review and Updates
This policy may be revised. Changes appear here with a new effective date. Please check for updates periodically.
- • Notices on the website
- • Email notifications when appropriate
- • In-account alerts for registered users
- • Other lawful communication means
Significant changes will be clearly communicated before becoming effective.
Contact For Privacy Inquiries
To ask about this policy or your personal data, reach out by email or phone using the information below.
Prazonique
No. 1, Jalan KS 1, 70000 Seremban, Negeri Sembilan Malaysia
Phone: +6014-513 5135
Email: content@prazonique.sbs
Last updated January 28, 2026
Effective as of January 28, 2026